Baterybet Privacy Policy

1. Introduction & Purpose

Baterybet (baterybet.bet) is an international online Sports Betting platform serving bettors in Bangladesh and around the world. We believe that protecting your personal data is not just a legal obligation — it is our ethical responsibility.

This Privacy Policy ("Policy") explains what information Baterybet collects about you, why it is collected, how it is used, and how it is kept secure. This Policy applies to the Baterybet website, mobile app, and all related services.

We comply with international data protection laws and regulations, including the GDPR (General Data Protection Regulation) and other relevant legal frameworks. At Baterybet, your privacy is always respected and protected.

2. Information We Collect

Baterybet only collects the information needed to provide you with the best experience. We never collect data that isn't necessary.

Beyond what is stated above, Baterybet does not collect any additional information without your consent. Sensitive data such as religion, political views, or health information is never collected.

3. How We Use Your Information

Baterybet uses your information only for specific, defined purposes. We never sell or misuse your personal data in any unauthorized way.

• Account Management: Your information is used to create, verify, and manage your account.
• Identity Verification (KYC): Identity verification is carried out in line with international standards to prevent fraud and money laundering.
• Payment Processing: Financial information is used to securely process deposits and withdrawals.
• Customer Support: Contact information is used to resolve issues and provide support.
• Security Assurance: Data is analyzed to detect and prevent suspicious activity.
• Responsible Betting: Data is used to detect problem gambling patterns and provide support to affected users.
• Legal compliance: Data required to meet regulatory obligations is retained and made available upon request.
• Service Improvement: Usage data is analyzed to improve the user experience.
• Promotional Communications: With your consent, we may send you information about offers and bonuses.

4. Data Sharing & Disclosure

Baterybet never sells your personal information to third parties. Limited information may be shared only in the specific circumstances outlined below:

• Payment Processors: Necessary information is shared with payment gateway partners including bKash, Nagad, Rocket, and others to process transactions. These partners operate under strict confidentiality agreements.
• KYC Verification Services: Trusted third-party services may be used for identity verification, all of which are held to the same privacy standards we uphold.
• Legal authorities: We are legally required to disclose information when mandated by a court order or government directive.
• Fraud prevention: Data may be disclosed to regulatory authorities if money laundering or fraud is suspected.
• Corporate Changes: In the event of a business merger or acquisition, your data may be transferred, but this policy will remain in effect.

5. Cookie Policy

The Baterybet website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Cookies we use:

• Essential Cookies: Login sessions and security tokens are essential for the site to function and cannot be disabled.
• Functional Cookies: Used to remember your language preference and theme settings.
• Analytics Cookies: Helps us understand which parts of the site are used most. Cannot be used to personally identify you.
• Marketing cookies: Used to show you relevant offers based on your interests. You can opt out at any time.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect certain site features. By accessing the site, you are considered to have consented to the use of essential cookies.

6. Data Retention

Baterybet retains your data only for as long as necessary. All data is kept while your account remains active. After account closure, certain data may be retained for the following reasons:

• Legal Obligations: Financial transaction records must be retained for a minimum of 5 years in compliance with anti-money laundering laws.
• Dispute Resolution: Data may be retained to preserve necessary evidence in the event of a potential legal dispute.
• Fraud prevention: Limited information is retained to detect if the same individual attempts to register again under a false identity.

After the applicable retention period, data is securely deleted or anonymized so that you can no longer be identified.

7. Security Measures

Baterybet uses industry-leading security technology to protect your data. Our security framework operates on multiple layers:

• 256-bit SSL/TLS encryption: All data transfers take place through fully encrypted channels.
• Data encryption: Stored sensitive data is secured with AES-256 encryption.
• Two-factor authentication (2FA): OTP is used for an extra layer of security at login.
• Firewall & DDoS Protection: Our servers are protected against cyberattacks.
• Regular security audits: Third-party experts conduct regular system audits.
• Access Control: Only authorized personnel have access to specific data.

8. Your Data Rights

As a Baterybet user, you have full control over your own data. You may exercise the following rights:

To exercise any of these rights, email us at support@baterybet.bet or reach us via live chat. Requests are typically processed within 30 days.

9. Child Protection Policy

Baterybet strictly prohibits users under the age of 18. We do not knowingly collect or store data from minors.

If a parent or guardian believes their minor child has accidentally registered, please contact us immediately at support@baterybet.bet. We will close the account and delete all associated data.

10. Changes to the Privacy Policy

Baterybet may update this Privacy Policy from time to time. Changes may be made due to new services, legal requirements, or security improvements.

• For any significant changes, advance notice will be sent to your registered email.
• The date of the most recent update will always be displayed at the top of this page.
• Continued use of the site after an update constitutes your acceptance of the revised policy.
• If you do not agree to changes in this policy, you have the right to close your account.

11. Contact Us

For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team:

• Email: support@baterybet.bet
• Live Chat: Click the chat button at the bottom right of the site
• Response time: typically within 24–48 hours