Baterybet Terms & Terms & Conditions — fully in English

1 General Terms & Introduction

Baterybet (operated by bundles.bet) is an international online Sports Betting platform serving users in Bangladesh and countries around the world. These Terms & Conditions ("Terms") apply to the Baterybet website, mobile app, and all related services.

These Terms & Conditions constitute a legally binding agreement. By accessing or using the Baterybet platform, you confirm that you have read and agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using Baterybet.

Baterybet reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Your continued use of Baterybet after any changes have been made will be deemed as your acceptance of the updated terms. We recommend checking this page regularly.

2 Account Registration & User Responsibilities

To place bets on Baterybet, you must create a personal account. You are required to provide accurate and truthful information during registration. If an account is created using false or misleading information, Baterybet reserves the right to close that account at any time and forfeit any funds held in it.

The following rules apply to all users:

• Each individual may operate only one account. Multiple accounts held by the same person ("multi-accounting") are strictly prohibited.
• Keeping your account login credentials (username and password) strictly confidential is the responsibility of the user.
• Sharing your account with others or using someone else's account is strictly prohibited.
• To update your account information, please contact customer support and complete identity verification.
• Any unauthorized activity detected on your account must be reported to Baterybet immediately.

3 Age Verification & Eligibility

Baterybet is strictly an adults-only platform. You must be 18 years of age or older to use our services. You will be required to confirm this during registration. Baterybet may request a national ID, passport, or other government-issued documents for age verification at any time.

If verification reveals that a user is underage, their account will be suspended immediately and all deposited funds and winnings will be forfeited. Baterybet is committed to protecting minors from betting.

• Identity verification (KYC) may need to be completed within 30 days of registration.
• Withdrawals may be held until KYC verification is complete.
• Accepted documents: National ID card, passport, driving licence.
• Identity verification information is kept strictly confidential and is never shared with third parties.

4 Betting Terms & Conditions

Placing bets on Baterybet is subject to specific rules. Once a bet is confirmed, it cannot be changed or cancelled — unless Baterybet does so for its own reasons. Always double-check all details before placing a bet.

General betting rules:

• Minimum and maximum bet amounts are set individually for each event.
• In live betting, odds can change at any time.
• If an event is cancelled, the stake for that bet will be refunded.
• If incorrect odds are displayed due to a technical error, Baterybet reserves the right to void the affected bet.
• Payments may be withheld if suspicious betting patterns are detected.
• Placing bets on the same event from multiple accounts (arbitrage) is strictly prohibited.

5 Payment, Deposit & Withdrawal Policy

Baterybet supports Bangladesh's most popular payment methods — including bKash, Nagad, Rocket, and other mobile banking services. Deposits are typically instant, and withdrawals are processed within 1–24 hours.

• Minimum Deposit: ৳300 (three hundred BDT).
• Minimum Withdrawal: ৳500 (five hundred BDT).
• The same payment method must be used for both deposits and withdrawals.
• KYC verification must be completed before a withdrawal can be processed.
• Baterybet does not charge any deposit fees. However, your payment provider may apply their own charges.
• Withdrawals may be suspended if fraud or an unlawful transaction is suspected.
• Funds will be returned to the same account from which the deposit was made.

6 Bonus, Promotion & Offer Terms

Baterybet regularly offers various bonuses and promotions for both new and existing members. Specific conditions apply to the use of these bonuses. By claiming a bonus, you automatically agree to the applicable terms.

• Welcome Bonus: Applicable on your first deposit. The maximum bonus amount is stated on the promotions page.
• Wagering Requirement: Typically, a wager of 10–30 times the bonus amount is required before a withdrawal can be made.
• Bonuses are for single use only. Claiming bonuses through multiple accounts is strictly prohibited.
• Bonuses cannot be withdrawn directly — withdrawal is only possible after meeting the applicable conditions.
• Baterybet reserves the right to modify, cancel, or withdraw any bonus at any time.
• Cashback offers are generally paid out on a weekly or monthly basis.

7 Prohibited Activities & Anti-Fraud Policy

Baterybet is committed to maintaining a fair and secure environment. The following activities are strictly prohibited and may result in permanent account closure:

• Multi-accounting or registering under multiple identities.
• Misuse of the bonus system (bonus hunting or bonus abuse).
• Arbitrage betting or placing opposing bets on the same event to guarantee a profit.
• Exploiting technical errors or bugs to gain an unfair advantage.
• Depositing funds obtained through illegal means (money laundering).
• Using bots, scripts, or automated software to place bets.
• Attempting to steal another user's information or hack their account.

8 Account Suspension, Closure & Termination

Baterybet reserves the right to temporarily suspend or permanently close any account for the following reasons:

• Breach of any clause within these Terms & Conditions.
• Registering with false or incomplete information.
• Failure to complete KYC verification.
• To comply with legal or regulatory requirements.
• At the user's own request (self-exclusion).

Users may close their account at any time. Any valid balance remaining will be refunded; however, bonuses with unmet conditions will be forfeited. To request account closure, please contact customer support.

9 Responsible Betting Policy

Baterybet believes betting should be an enjoyable form of entertainment — never a source of financial stress or emotional distress. That's why we place the highest importance on responsible betting and have put in place a range of safeguards for our users.

• Deposit Limit: Set daily, weekly, or monthly deposit limits for yourself.
• Betting Limits: Set your own limit on the maximum stake per bet.
• Cooling-Off Period: Take a break from betting for a set period of time.
• Self-Exclusion: Temporarily or permanently close your account whenever needed.
• Reality Check: View session summaries at regular intervals.

If you feel that betting is having a negative impact on your life, don't wait — contact our customer support right away. To learn about Baterybet's responsible betting tools and find out more, visit our Responsible Gaming View the page.

10 Privacy & Data Protection

Baterybet takes the protection of users' personal data very seriously. For full details on how your information is collected, stored, and used, please read our Privacy Policy here.

• Information provided during registration is used solely for service operations.
• Your information is never shared with any third party unless required by law.
• Baterybet uses SSL encryption and advanced security technology.
• Contact customer support to request access to or deletion of your data.

11 Changes & Amendments to Terms

Baterybet reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or through the site. However, this is not a guaranteed obligation — we recommend checking this page regularly on your own initiative.

Continued use of Baterybet following any changes will be considered acceptance of the updated terms. If you do not agree with the new terms, please close your account and stop using the service.

• The date of any changes to the Terms & Conditions will always be shown at the top of this page.
• For major changes, we will endeavour to give at least 7 days' notice in advance.
• Immediate changes may also be made for legal or regulatory reasons.

12 Contact & Customer Support

If you have any questions or feedback regarding these Terms & Conditions, please contact the Baterybet customer support team. Our team is always ready to assist you.

• Email: support@baterybet.bet — responses are typically sent within 24 hours.
• Live Chat: Get instant support via the chat button at the bottom right corner of the website.
• Service Hours: 24 hours a day, 7 days a week.
• FAQ: For answers to common questions, visit our FAQ Page View.